Terms and Conditions

1. Introduction and Acceptance

Welcome to Dupoveu.com. These Terms and Conditions ("Terms") govern your use of our website and services related to tours in Australia. By accessing or using our website, booking a tour, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Service Description

Dupoveu.com provides information about and facilitates bookings for authorized tours in Australia. Our services include but are not limited to tour information, booking management, itinerary planning, and customer support related to Australian tours. We strive to provide accurate and up-to-date information, but we reserve the right to modify tour details as necessary.

3. User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information when making bookings or creating accounts
• Maintain the confidentiality of any account credentials
• Be responsible for all activities that occur under your account
• Comply with all applicable laws and regulations, including immigration and customs requirements
• Respect the cultures, environment, and wildlife of Australia during tours
• Follow all safety instructions and guidelines provided by tour guides
• Notify us promptly of any special requirements or health conditions that may affect tour participation
• Make timely payments as required for booking confirmations

4. Booking and Payment

All bookings are subject to availability and confirmation. Prices are listed in the specified currency and may be subject to change until booking confirmation. Payment terms, including deposit requirements, final payment deadlines, and cancellation policies, will be provided at the time of booking. We reserve the right to cancel bookings if payment terms are not met.

5. Cancellations and Modifications

Cancellation and modification policies vary by tour type and timing. Specific policies will be provided during the booking process. In general:

• Cancellations made 60+ days before departure may receive a partial refund minus administrative fees
• Cancellations made 30-59 days before departure may incur substantial penalties
• Cancellations made less than 30 days before departure may result in forfeiture of all payments
• Tour modifications are subject to availability and may incur additional charges

We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.

6. Service Limitations

While we strive to provide exceptional service, we acknowledge the following limitations:

• Weather conditions and natural events may necessitate itinerary changes
• Third-party providers (hotels, transportation, attractions) may change their services
• Local regulations and requirements may change without notice
• We cannot guarantee wildlife sightings or specific natural phenomena
• Tour availability is subject to minimum participant requirements
• We reserve the right to substitute comparable services if necessary

7. Intellectual Property

All content on Dupoveu.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Dupoveu.com or its content suppliers and is protected by international copyright laws. You may not reproduce, modify, distribute, or publicly display any content from our website without prior written consent. The compilation of all content on this site is the exclusive property of Dupoveu.com and protected by international copyright laws.

8. Liability Limitations

To the maximum extent permitted by law, Dupoveu.com and its affiliates, partners, and suppliers:

• Are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of our services
• Do not assume responsibility for actions, omissions, or negligence of third-party providers
• Are not liable for losses resulting from force majeure events including but not limited to natural disasters, political unrest, or pandemics
• Limit total liability for any claims to the amount paid by you for the specific tour in question
• Make no warranties or representations regarding the safety of activities or the qualifications of guides beyond reasonable due diligence

By participating in our tours, you acknowledge inherent risks in travel and adventure activities.

9. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall first be addressed through good-faith negotiation. If resolution cannot be reached within 30 days, disputes shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall take place in the jurisdiction of our registered business address, and the proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Dupoveu.com is registered, without regard to its conflict of law provisions. Your use of the service may also be subject to other local, state, national, or international laws, particularly those related to tourism and travel in Australia.

12. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.